“We received outstanding service from Northpoint throughout the mortgage process. Our loan officer, Janet Bausch, worked tirelessly to ensure all the i’s were dotted and t’s crossed. Our loan was exceptionally complicated, but she made sure that everything was in perfect order before we walked into closing. She was thorough, creative, and exceptionally responsive. Thanks to Janet and Northpoint, we are very happy owners of our new home!”

– Mark E.

“Janet is the BEST loan officer going and you should have more like her.  She is AWESOME to work with and is very knowledgeable and if I ever have to refinance again, I will be sure to use her as my loan officer.”

– Cindy B.

“Janet is very knowledgable about all products and offers excellent advise. I trust her advice and ethics.”

– Kirsten S.

“I was a first time homebuyer; I did not know half as much before I met Janet. She was very thorough explaining all documents. Janet also understood my situation and what I was looking for and she was able to accommodate.”

– Nicholas C.

“Very happy with the service, availability of Janet, and her communication.”

– James S.

“Janet is the rare individual who goes above and beyond to provide complete customer satisfaction. She is professional, intelligent, and on top of everything at all times from start to finish. Janet is a true pleasure to do business with.”

– Bonnie A.

“Janet was kind considerate and extremely attentive. It proved to be a longer process than expected, but due to Janet’s diligence and perseverance we were able to refinance and her efforts have been much appreciated!”

– Steven K.

“The service we received was absolutely amazing. As always, Janet Bausch, along with her team went above and beyond to get us into the best mortgage.”

– Susan S.

“Being on my own to do this for the first time at 50 years old, the guidance I received helped make a potentially stressful time very simple. Thank you.”

– Cathy P.

“Janet went beyond and above for us. She went extra extra miles to get us qualified, without your help we wouldn’t be in this beautiful house today. From the bottom of our hearts thank you. May God always bless you and keep you healthy.”

– Manouchky S.

“Janet went above and beyond to get our business. She is always available and always gets the answers. I will recommend her to anyone moving to the areas she serves.”

– Bradley P.

“This was a very difficult transaction and Janet went above and beyond!”

– Kerri P. (Realtor)

“Although the process of re-financing was long and overly-involved, this was not the fault of Northpoint or Janet. Janet was helpful and offered plenty of guidance based on her experience. Her follow-through is great and her demeanor professional. We particularly valued her honesty and her efforts to present accurate information and to gather information she may not have already had.”

– Nancy T.

“This being my second time in 4 years to deal with mortgage I must say this was 100% easier than the last. Janet is very thorough and a delight to work with.”

– Pamela N.

“I cannot speak more highly of the level of attention and service that I received. Starting with Janet and down through everyone else I worked with, the experience was first rate, highly professional, and extremely attentive and responsive.”

– Lawrence L.

“Janet is awesome! She’s easy to work with and patient with us when we asked questions. Her team was very attentive and responded super fast when we e-mailed them. ”

– Debbie R.

“Janet is by far the best professional I have worked with in the finance area in many years. She is totally customer service focused, smart, efficient, responsive and has excellent communication skills. She did a great job outlining the options we had and how best to navigate the lending process. This experience was an absolute pleasure and I would never hesitate working with Janet again – in fact I would request it.”

– Kevin B.

“I don’t think I’ve encountered anyone so pleasant and competent and informative and helpful. Janet went above and beyond for us.”

– Michael R.

“Janet was thoroughly knowledgeable, and always on the ball. I found that she was constantly looking ahead, and seeing the wider picture, to find every opportunity to make my experience go smoothly and most profitably.”

– Katherine M.

“Janet is the consummate professional and knows how to craft the best mortgage solution for her clients. A few hours with Janet and we’re saving nearly $700 per month on a refinance … that’s life-changing!”

– Roger G.

“Janet was great was very helpful and answered any questions we had. Would recommend to anyone looking for a home loan.”

– Christine C.

“We were in a very marginal situation in terms of our credit rating. Janet was a brilliant strategist in making a plan for us to improve enough to qualify for a conventional mortgage at a great rate. She was easy to work with, patient with our questions and has a great sense of humor.”

– Vareen D.

“Facilitated a much earlier closing than expected.”

– Janet F. (Realtor)

“Janet was wonderful to work with and made the process easy, which we were so grateful for. Also, I really feel that she worked with us to ensure that we had the best mortgage rate possible. Thank you Janet!”

– Stephanie B.

“Outstanding performance!”

– Dolores C. (Realtor)